Thursday, March 13, 2008

I Dislike a Good Company

The title of the book that I reviewed is called  Be Our Guest: Perfecting the art of customer service. by the Disney Institute with a foreword by Michael D. Eisner.
One of the first things that attracted me to the book was its size, but when I saw other books that were smaller I regretted getting this one. I personally don't like Disney. Well, maybe a couple of movies, but I think it's all undercover porn. (look closely and you'll see) The book at first was kind of disturbing. Employees were cast members, uniforms were costumes, a job was a role I mean stuff like that can get someone mentally ill. Despite my negative outlook on Disney itself I think that this book gives great ideas on how to successfully run a business. It gives us great examples on how to treat our new employees and also on how to keep our veteran employees happy.  
This book is under 200 pages and it's an easy read. Fast to read and easy to understand that is the type of book that is preferred by college students, right? So, in conclusion I recommend this book because it's a book that will help you on your future jobs. Great ideas and great examples. Two thumbs up.. (I still think it's undercover porn) 
E.Morlaes

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