Read a Good Management Book Lately?

Book Review:

• 75 to 100 word book review will both inform and advise.

• INFORM our blog's readers about the book's content.

For example: What is the book about? How is the book organized? What is the book's style? Who is the audience for the book? What was the purpose of the book? Was that purpose achieved?

• ADVISE our readers as to whether he or she should read the book.
  

Did you like the book? All of it? Part of it? Is this book a MUST READ, WELL DONE, SO-SO, or DON'T BOTHER? Feel free to give it a letter grade.

• SEARCHABLE INFORMATION: Please include the title of the book, author, when it was published and any other detail you think important.

• INCLUDE LABEL for easy organization. See below.
  

The label for the post should indicate what area of management the book covers--leadership, customer service, organizational behavior, or motivational.

Thanks!